Problems with DVD

REDBeckyD · Post by **REDBeckyD** » Mon Mar 10, 2003 11:00 pm

I had purchased a copy of "SpaceCamp" on DVD when it first came out, and had no problems with it until earlier this year... I had originally thought that it was my own computer that had the issues, but have since realized that it is actually the disc, unfortunately. I just found a used copy at a local movie store, and when I brought it home, it, too, didn't work!

I am getting ready to send a letter to the company, but first I wanted to know if anyone else had had any problems with a copy of the DVD.

Post by **Vincent** » Mon Mar 10, 2003 11:16 pm

Never!

What sort of problems have you been having exactly?

Boomerang · Post by **Boomerang** » Tue Mar 11, 2003 12:12 pm

I haven't had any problems with mine either.

REDBeckyD · Post by **REDBeckyD** » Tue Mar 11, 2003 2:59 pm

For both discs it's been the same problem, and one that has emerged SINCE I've had it - the original used to work fine... Both DVD players and a number of DVD-ROMs will register either disc - it's incredibly strange. They just can't read the disc, and neither are scratched or visibly damaged.

The worst part though, is that - according to Amazon, at least - the DVD is no longer being produced...

Oh, well - if no one else is having a problem, it must just be bad luck on my part.

Boomerang · Post by **Boomerang** » Tue Mar 11, 2003 10:07 pm

I hadnt heard anything about not selling them anymore. Maybe i should check my DVD to make sure but its only been a couple of months or so since i watched it last and it wasnt having any problems at the time.

shenandoah04 · Post by **shenandoah04** » Sun Mar 23, 2003 4:03 pm

Yes, I had problems with it, too. Actually, what I did was go back to the video store and just get VHS, because I have problems with most DVDs I use... what the man at the video store said was that the disc is not clean and that you have to clean it off... there are actual cleaners to use on them, but I use soap and water now (probably not the best thing but it works

) and then I can watch the rest of the video just fine...my answer's probably a bit late but I hope it helped you anyway

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Boomerang · Post by **Boomerang** » Sun Mar 23, 2003 4:14 pm

I believe CD cleaners that they sell for music cds will also work for cleaning DVD's.

ApolloXI · Post by **ApolloXI** » Sun Apr 13, 2003 12:32 am

Today I got the DVD guess what? It was less than 45 min later from leaving the store, I poped the disc in nothing happened. Than I tried the DVD-Rom I have, still didn't work. I returned it to the store and they are ordering one from thier warehouse. As some of you know that I have not seen it and the wait is almost over. I just hope that if they do come out with a new DVD that it will last longer.

Post by **Vincent** » Sun Apr 13, 2003 1:28 am

Well, the DVD is now out of print so I'll be really surprised if they can get another one in.

...though the warehouse could still have some in stock...

REDBeckyD · Post by **REDBeckyD** » Sun Apr 13, 2003 10:57 am

Chris - Like I said before, I now have two copies that don't work in both my DVD player, and in my DVD-ROMs... I think we should do something about this. I also think that other folks might want to test their copies - my original disc worked for about a year, and then quit. The new copy didn't work as soon as I got it home that night.

If I found an address - either snail mail or e-mail - would people be interested in writing to the company?

Richasi · Post by **Richasi** » Sat Apr 19, 2003 11:02 am

You can probably get the DVD through eBay if you've worked with them before. I've seen dozens of Region 2 copies (which does me no good, but I like their cover art!) on eBay.

Also, my disc continues to work just fine. I've not had one problem with it since I got it. But then, I've only watched it once too *gasp*.

I had similar trouble with the "Sneakers" DVD. When I put it in, it went directly to the middle of the movie. And, every time I selected a chapter (even if it was the first chapter), the movie still went to the middle. I purchased about 3 of them before giving up on it. So, I would assume that it is possible that some of the copies are bad.

I just don't understand how a disc works fine for a year and then suddenly doesn't... that makes no sense.

REDBeckyD · Post by **REDBeckyD** » Sun Apr 20, 2003 8:43 pm

I agree, it really does not make sense, but I talked a couple of buddies in CS who said that it was possible to code the discs to deactivate after a particular date. I have no idea, but I will definitely e-mail the company. Thank you for posting that information on the front page!

Richasi · Post by **Richasi** » Tue Apr 22, 2003 1:14 pm

Do let us know what the company says.

I'm curious to know what they have to say about it and whether or not they acknowledge there is a problem in the discs. Like I said, mine works fine... but I've only watched it once. So, I'm interested to know for sure whether there's a problem =)

ApolloXI · Post by **ApolloXI** » Fri Apr 25, 2003 8:23 pm

Yesterday I went and got a new copy it worked. The thing is I think the coating they used was cheap because I rember looking on the bottom of the old disk the gold color was bad. The new disk has complete gold.

Richasi · Post by **Richasi** » Mon Apr 28, 2003 12:37 am

I'm still surprised that SpaceCamp isn't an Artisan release. I mean, Vestron was sold to Live Entertainment, which kinda became Artisan. Artisan does own many old Vestron, LIVE and Carolco titles. I was quite amazed when SpaceCamp appeared on Video under Supra/Summa video in 1994, but who was I to argue. The only copy I had was a copy of the 1987 Vestron release... "Bum bum bum... BUM.. BUMBUM!"

Sorry, the Vestron fanfare is my favorite. I even recorded it as an opening for when my computer turns on. lol.

Anyway, so... maybe I'll ask Anchor Bay what it plans to do with the title... I wonder how well it sold :p

Mdanner423 · Post by **Mdanner423** » Wed Jul 16, 2003 12:24 pm

Hey,

I just ordered the Region 2/PAL version from amazon.co.uk for 11 bucks USD!

Since my computer can play any region, its beats paying 65 bucks on one that might not work.

Boomerang · Post by **Boomerang** » Thu Jul 17, 2003 11:24 am

Well unfortunately my DVD is having problems because someone other than me left it out of its case and it got seriously scratched up. But it seems to work ok as long as you play something else first in the dvd player.

Emazon · Post by **Emazon** » Sun Jul 27, 2003 5:22 pm

Becky told me that by coming here, I could figure out how to get mine replaced, which doesn't work(My PS2 says it's dirty, and my DVD player said it is incompatable with the friggin' machine). Obviously I'm not the only one who's had problems with it,

and I've never ever seen the movie, and I really want to. I mean, what kind of person can I be if I've been to Space Camp 7 years in a row and never seen the fargin' movie? (Other than a few clipped scenes I saw in the bookstore-The very beginning and the one with the MAT)
But yeah, how do I get it replaced?

Post by **Vincent** » Sun Jul 27, 2003 5:49 pm

I posted how in April, but seeing as how it only stays on the front page for a month, I guess I really should've posted it here!

From the news:

Some users in the HabForum mention that they were having some troubles with their copies of AnchorBay's now discontinued SpaceCamp DVD.

They are aware of the problems and you can send back the disc to get it replaced if you'd like.

Vist http://www.anchorbayentertainment.com/a ... sp#Contact for more information including how and where to send in your defective disc to get a new copy.

At the bottom is a message that says "If you have questions regarding defective DVD or VHS product or other issues regarding your recently purchased Anchor Bay products please click here." Just click there!

Emazon · Post by **Emazon** » Mon Jul 28, 2003 12:26 pm

Oh, very cool, you are the king, Vincent! This is great, thanks a lot!

Problems with DVD

Problems with DVD

Re: Problems with DVD

Same here

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R2 DVD