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Online store not working...

Posted: Fri Jun 02, 2017 11:03 am
by p51
I tried looking at what SC has these days, but the online store isn't working at all.
They changed formats again, it seems and the main page doesn't have a link to the gift shop I could find. I had to Google it.
I know they have some 35th anniversary stuff now, I hope they fix the online gift shop soon!

Re: Online store not working...

Posted: Fri Jun 02, 2017 5:18 pm
by Vincent
If they haven't already, they should look at Shopify to handle their online transactions.

Re: Online store not working...

Posted: Sun Jun 04, 2017 6:25 pm
by blachwk
I tried using Google and any links referring to the store are showing HTTP 404 errors. The only thing showing for the store (for me) is admission tickets.

Re: Online store not working...

Posted: Mon Jun 26, 2017 9:51 pm
by p51
Still not working.

Re: Online store not working...

Posted: Tue Jun 27, 2017 2:52 pm
by SpaceCanada
The shop isn't working for me either, and hasn't for quite some time. You can always call the shop directly and place an order.

Re: Online store not working...

Posted: Wed Jun 28, 2017 2:14 pm
by p51
SpaceCanada wrote:You can always call the shop directly and place an order.
But if you don't know what they have, calling them doesn't help much. As it will be late 2018 or later the next time I get back to SC, the online store is the only way to know what they have.

Re: Online store not working...

Posted: Sun Jul 16, 2017 7:48 am
by blachwk
The space camp store is back up.

Re: Online store not working...

Posted: Mon Jul 17, 2017 12:55 pm
by p51
blachwk wrote:The space camp store is back up.
Wow, not a lot of stuff on it. Real hard to look anything up, too.
This is progress? 8O

Re: Online store not working...

Posted: Mon Jul 17, 2017 7:27 pm
by blachwk
p51 wrote:
blachwk wrote:The space camp store is back up.
Wow, not a lot of stuff on it. Real hard to look anything up, too.
This is progress? 8O
Yea I'm disappointed by the selection as well. Half the time the searching does not work right, even if you click on 'show all'. I've had moments where one time it will show 20 items and the next time only a few items, etc.

Looks like they are doing some cosmetic changes to the Space Camp website itself as well. Not to go too far outside of the scope of the topic of this thread but the link for 'alumni' off the homepage goes to https://spacecampalumni.com which redirects to https://spacecampalumni.com/cgi-sys/defaultwebpage.cgi. Both of which are non functional and directs you to the hosting company's website (A Small Orange). Take the 's' off the https and it works fine.

Re: Online store not working...

Posted: Wed Jul 19, 2017 12:33 am
by Hotdog
Be patient guys, they're switching over to a new system...

Re: Online store not working...

Posted: Wed Jul 19, 2017 11:36 am
by p51
Hotdog wrote:Be patient guys, they're switching over to a new system...
Good to know!

Re: Online store not working...

Posted: Wed Jul 19, 2017 4:27 pm
by blachwk
p51 wrote:
Hotdog wrote:Be patient guys, they're switching over to a new system...
Good to know!
Agreed! It is good to know. As an FYI, when I was at camp (beginning of July) I overheard the associate working the register tell a parent to "check the Space Camp store website and she could order it from there" when she inquired about some clothing item and she could order it there once she knew what size when she returned home. Since I was next in line, I nicely told the associate and lady in line it would be best to call since the store website was not working as of when we were at camp. The associate told me thanks for letting her know about that since she always refers customers to check the store site.

I suppose us on here are a little more antsy about spending some money via the store website or to browse what is available. I realize it takes time to update things. I frequently am checking the website or social media feeds just to see photos or what is new.

Re: Online store not working...

Posted: Wed Jul 19, 2017 6:37 pm
by p51
Let's face it, even the old site was very poor at showing you what you could get from the gift shop (you could always tell the die-hards at the gift shop at Huntsville, going through the place mumbling to themselves or holding up something to a pal while saying, "Hey, this wasn't on the website!" Plenty of items never got added there.
But what's in place now is far inferior even to the previously so-so website from before. :?
blachwk wrote:I suppose us on here are a little more antsy about spending some money via the store website or to browse what is available.
Quoted for truth! :D